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YOUR NONPROFIT’S 360WIN

HOW TO BUILD RELATIONSHIPS THAT PAY OFF, FOR EVERYONE

A brief book that presents a useful framework for building long-term relationships in the nonprofit sector.

Executive coach Schwartz aims to offer a holistic view of the fundraising process for nonprofits.

The author focuses on the need for such entities to build relationships with their donors; she brings decades of experience in the field of nonprofits, working in various roles within them and as an outside coach and consultant. For readers in similar roles, Schwartz introduces what she calls “Relationship Building for Prosperity,” a model that’s built around the idea of storytelling—that is, the notion of taking members of the donor class on a long-term journey with them and other stakeholders. Such journeys often involve relating the best experiences one has had while observing or participating in a nonprofit’s activities. The book’s eight chapters walk readers step by step through the implementation of this process. After a more detailed explanation of the RBP model in the first chapter, the subsequent chapters’ topics form an acronym of their own: S.T.O.R.I.E.S., from “Set the Stage” and “Tell and Generate Stories” to “Evaluate and Elevate” and “Solicitation, Stewardship and Succession.” Stories help people relate more directly to a group’s mission, the author asserts; after cultivating a series of foundational stories, an organization must find people who can effectively share them and spread them to potential supporters. Schwartz also focuses a great deal on getting a company’s board of directors to buy into such efforts. She includes an addendum to one chapter on cultivating continued support from legacy donors, foundations, and planned gifts, and it’s among the book’s most valuable sections. Rather than relying on lingo and mnemonics, the author offers tangible advice. Much of the content will be familiar to readers conversant in the literature on nonprofits and fundraising, and this book’s information seems designed to be quickly absorbed. Still, the work offers plenty of reasonable shorthand for those who might be new to the field or, more specifically, to the fundraising process.

A brief book that presents a useful framework for building long-term relationships in the nonprofit sector.

Pub Date: Sept. 25, 2025

ISBN: 9798765261774

Page Count: 184

Publisher: Balboa Press

Review Posted Online: May 4, 2026

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE PSYCHOLOGICAL SAFETY PLAYBOOK FOR CHANGEMAKERS

A passionate and accessible guide to humanizing the workplace.

Helbig and Norman present a game plan for making leadership more responsively human.

In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.

A passionate and accessible guide to humanizing the workplace.

Pub Date: May 19, 2026

ISBN: 9798993550503

Page Count: 170

Publisher: Crazy Idea Press

Review Posted Online: April 23, 2026

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