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INSPIRING WORK ANNIVERSARIES

HOW TO IMPROVE EMPLOYEE EXPERIENCE AND STRENGTHEN WORKPLACE CULTURE THROUGH THE UNTAPPED POWER OF WORK ANNIVERSARIES

A useful, easy-to-follow guide to making the humble office anniversary party into a meaningful and memorable event.

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Joi encourages managers to make workers feel appreciated and happy in this enthusiastic primer.

The author, an organizational psychologist, extols yearly celebrations of a worker’s hiring as a way to imbue an employee with a sense of purpose, belonging, and organizational support, which, he asserts, could help improve job performance by 56 percent and reduce sick days by 75 percent. Joi offers a systematic approach to making these celebratory events more impactful. He devotes much thought to the logistics of remembering anniversaries by way of start-date databases and automated notification programs that remind everyone from HR to the CEO’s secretary of a worker’s upcoming anniversary. He includes an extensive section on anniversary gifts (company-logoed apparel is good; lottery tickets are bad, because the recipient will feel disappointed and resentful when they don’t pay off; don’t give one employee a Rolex unless you give everyone a Rolex). The author details useful anniversary party roles and tips for everyone in the company, from graphic designers (make sure you spell the name right on the congratulatory certificate) to the IT department (ask employees if they need a new monitor, chair, or other equipment, then deliver it on the anniversary). Joi goes on to explore the work anniversary as a tool for the company’s social and cultural development. He recommends that managers prepare statements of praise and thanks for employees’ anniversaries, and that executives use the occasion for “skip-level” conversations with lower-level workers to listen to their gripes and mentor them on their careers; on the wilder side, he suggests staging over-the-top anniversary bonding rituals, like having a manager get on his knees to offer the employee a favorite snack. As an added bonus, Joi notes, the marketing department can use anniversary photos of happy, energetic employees to showcase the staff to prospective clients.

The book is in part a nuts-and-bolts how-to for staging work anniversaries, one that’s brimming with tips on everything from the tax implications of gift-giving to the syncing up of anniversaries with raises and performance reviews, all organized in helpful checklists and timelines and conveyed in lucid, straightforward prose that spells everything out. (“before anyone starts to eat, call out, ‘Two, four, six, eight! Whose sevenyears with XYZCorpdo we appreciate?’ and have everyone respond with the person’s name. Then say, ‘Let’s eat!’”). Joi also advances a humanistic management theory that views the employees’ psychic engagement as the key to a productive workplace and draws canny psychological insights from it: “Thinking bigger, work anniversaries have more power for an organization than birthdays because they’re uniquely about the relationship between the organization and the employee. They’re celebrating the moment the relationship began.” The prescription of cut-and-dried corporate protocols to foster deep, unfeigned social connectedness can sometimes feel a bit discordant: “On each employee’s work anniversary, authentically express—with details—how the employee is a uniquely valued member of the team. Say it. Write it. Smile it genuinely. Hug them, pat them on the back, or shake their hand (as appropriate).” Still, readers will find here a wealth of practical advice for making anniversaries more gratifying.

A useful, easy-to-follow guide to making the humble office anniversary party into a meaningful and memorable event.

Pub Date: Jan. 9, 2024

ISBN: 9798988345435

Page Count: 390

Publisher: Quintriple Publishing

Review Posted Online: Dec. 15, 2023

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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