For the business executive in desperate need of organizational guidance, this quick primer could be helpful.



A brief instructional manual designed to teach business leaders how to more efficiently identify and solve problems.

Petermann’s first book is an exercise in concision: In about 50 pages, he lays out an intricate, rational process for finding and trimming business waste. The central concept is that of the “kaizen”—a “small group of employees voluntarily working together to solve problems or make improvement in their work area.” In other words, it’s a team specifically selected to address a problem and search for solutions, drawing upon the “collective knowledge of the people closest to the problem and those most impacted by the results.” Based on a combination of Toyota’s LEAN managing process and the Six Sigma improvement process, the main thrust of the book is devoted to parsing the entire metho of problem-solving using such a kaizen. Starting from the selection of the team, Petermann covers the discovery of waste, the collection and analysis of data, the testing of solutions and the implementation of the one finally agreed upon. The approach focuses on the role of the leader; three separate chapters address the characteristics and responsibilities required of the leader, including some additional tips delivered in bullet-point style. The advice is always lucidly dispatched, often in the form of enumerated lists and short, accessible paragraphs. About a quarter of the work comprises visual aids packaged in a “Toolkit” section meant to illustratively clarify concepts such as brainstorming, replete with ready-made checklists and mnemonic formulas for various business processes. This section, however, is the least useful of the work, as it needlessly muddies simple notions that don’t call for simplification. The central defect of the book is that it goes to great pains to systematize what should largely count as common sense. For example, the business executive who needs to be reminded to bring paper and pencils to a meeting might need more than this book can provide.

For the business executive in desperate need of organizational guidance, this quick primer could be helpful.

Pub Date: April 7, 2014

ISBN: 978-1493582723

Page Count: 60

Publisher: CreateSpace

Review Posted Online: July 3, 2014

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Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...


A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 4, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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A declaration worth hearing out in a time of growing inequality—and indignity.


Noted number cruncher Sperling delivers an economist’s rejoinder to life, liberty, and the pursuit of happiness.

Former director of the National Economic Council in the administrations of Presidents Bill Clinton and Barack Obama, the author has long taken a view of the dismal science that takes economic justice fully into account. Alongside all the metrics and estimates and reckonings of GDP, inflation, and the supply curve, he holds the great goal of economic policy to be the advancement of human dignity, a concept intangible enough to chase the econometricians away. Growth, the sacred mantra of most economic policy, “should never be considered an appropriate ultimate end goal” for it, he counsels. Though 4% is the magic number for annual growth to be considered healthy, it is healthy only if everyone is getting the benefits and not just the ultrawealthy who are making away with the spoils today. Defining dignity, admits Sperling, can be a kind of “I know it when I see it” problem, but it does not exist where people are a paycheck away from homelessness; the fact, however, that people widely share a view of indignity suggests the “intuitive universality” of its opposite. That said, the author identifies three qualifications, one of them the “ability to meaningfully participate in the economy with respect, not domination and humiliation.” Though these latter terms are also essentially unquantifiable, Sperling holds that this respect—lack of abuse, in another phrasing—can be obtained through a tight labor market and monetary and fiscal policy that pushes for full employment. In other words, where management needs to come looking for workers, workers are likely to be better treated than when the opposite holds. In still other words, writes the author, dignity is in part a function of “ ‘take this job and shove it’ power,” which is a power worth fighting for.

A declaration worth hearing out in a time of growing inequality—and indignity.

Pub Date: May 5, 2020

ISBN: 978-1-9848-7987-5

Page Count: 384

Publisher: Penguin Press

Review Posted Online: Feb. 26, 2020

Kirkus Reviews Issue: March 15, 2020

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