THE WEB OF INCLUSION by Sally Helgesen

THE WEB OF INCLUSION

Building an Organization for Everyone
Email this review

KIRKUS REVIEW

 Perceptive perspectives on the organizational order that could characterize successful institutions in the Global Village's high- tech future. Asserting that rigid hierarchies with built-in caste systems will not be able to respond effectively to the postindustrial era's demands, Helgesen (The Female Advantage, 1990, etc.) focuses on an alternative framework she felicitously dubs ``the web of inclusion.'' In the author's persuasively documented view, this flexible, functional, participatory structure affords many advantages, including the ability to evolve by trial and error. In addition to taking individuals previously relegated to the periphery and making them integral to a productive communal whole, she observes, networklike webs can (with a big assist from advanced hardware and software) push power down the traditional chain of command to erstwhile subordinates: in the military, to cite one arresting example, front-line troops able to identify and hit targets of various sorts. At the heart of the author's disquisition are case studies detailing how web arrangements have helped four companies and one medical facility overcome challenges of the sort apt to be commonplace in the next century. Unfortunately for Helgesen, Intel--her marketing paradigm for the fine job it made of appealing to PC users over the heads of equipment manufacturers-- has recently suffered through a widely publicized fiasco involving the Pentium chip's shortcomings. On the plus side of the ledger, Anixter Inc., Boston's Beth Israel Hospital, the Miami Herald, and Nickelodeon provide object lessons on ways in which webs can deal fruitfully with problems such as diversity and continuous employee training programs. At the close, the author shares some constructive thoughts on workplace design, the virtual office, and allied instrumentalities that could encourage the best and brightest staffers as well as their less gifted colleagues to assume greater responsibility on the job. A first-rate contribution to organizational theory and practice. (Author tour)

Pub Date: May 15th, 1995
ISBN: 0-385-42364-0
Page count: 320pp
Publisher: Doubleday
Review Posted Online:
Kirkus Reviews Issue: March 1st, 1995




MORE BY SALLY HELGESEN

NonfictionHOW WOMEN RISE by Sally Helgesen
by Sally Helgesen
NonfictionEVERYDAY REVOLUTIONARIES by Sally Helgesen
by Sally Helgesen

SIMILAR BOOKS SUGGESTED BY OUR CRITICS:

IndieFitch Path by Todd Corley
by Todd Corley
IndieCLASH OF THE GENERATIONS by Valerie M. Grubb
by Valerie M. Grubb