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WORKQUAKE

EMBRACING THE AFTERSHOCKS OF COVID-19 TO CREATE A BETTER MODEL OF WORKING

A vigorous, paradigm-shaking look at the new nature of work.

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A debut analysis of the seismic changes in the post-pandemic workplace.

The “workquake” that experienced talent adviser Cadigan refers to in the title of his nonfiction debut is the unprecedentedly sharp upheaval in many workplaces as a result of the Covid-19 pandemic. Many workers began working remotely and have shown reluctance to return to offices and commutes—particularly after they’ve shown they can do the same amount of work at home. This has already reshaped the working landscape. For instance, Cadigan asked a group of CEOs from various countries whether they even offer potential employees “long” careers, and none of them did. The reason? “The future is too unpredictable.” The author’s central contention is slightly counterintuitive: that acclimating to unpredictability can be a tremendous asset in the post-pandemic world. Cadigan doesn’t want to alarm his readers—indeed, his book’s general narrative tone is brisk and upbeat—but he wants them to recognize the reality of the instability that has been introduced into modern workplaces. Potential employees might be disappointed at some of Cadigan’s advice; he seems at times to be advocating ceaseless work, even in your off-hours, to develop your career—because if you think you’re in a position or company that isn’t affected by instability, you’re wrong: “The question is not if your working world will change,” he writes, “the question is when.” He effectively tailors his advice to employers and employees, by turns, offering individual profiles of companies and plenty of footnotes while addressing new realities. There are intriguing ideas here, as when he questions whether companies should continue to value long-term employee retention or focus on attracting the talent for short periods (“In an uncertain world, a company will benefit from offering to make their employees more employable for the long term—even if they leave the firm”). It also questions whether employees should seek to lodge at one company for life, when new positions could offer different learning experiences. Overall, the book works hard to challenge readers’ complacency.

A vigorous, paradigm-shaking look at the new nature of work.

Pub Date: Aug. 3, 2021

ISBN: 978-1-64-543426-9

Page Count: 216

Publisher: Amplify Publishing

Review Posted Online: July 19, 2021

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE PSYCHOLOGICAL SAFETY PLAYBOOK FOR CHANGEMAKERS

A passionate and accessible guide to humanizing the workplace.

Helbig and Norman present a game plan for making leadership more responsively human.

In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.

A passionate and accessible guide to humanizing the workplace.

Pub Date: May 19, 2026

ISBN: 9798993550503

Page Count: 170

Publisher: Crazy Idea Press

Review Posted Online: April 23, 2026

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