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TECHLASH

WHO MAKES THE RULES IN THE DIGITAL GILDED AGE?

With a firm sense of history and an eye on the future, Wheeler lays out a rock-solid plan for controlling the tech giants.

A detailed, well-researched rundown of the runaway tech sector.

Wheeler is a former chairman of the Federal Communication Corporation and a successful venture capitalist, so when it comes to regulation of the tech giants that dominate the U.S. economy, he is a person whose voice should be heard. In this follow-up to From Gutenberg to Google, the author argues that the past few decades are similar to the Gilded Age following the Civil War, when powerful barons built enormous wealth by harnessing new technologies. They used their power to bury potential competitors and intimidate politicians, but they met their match in Theodore Roosevelt, who broke up the monopolies and established a regulatory system. Wheeler sees enough similarities to draw useful lessons for ways to leash the tech beasts, and he presents a host of proposals. A crucial move would be to ensure that competition can flourish through a rewriting of the outmoded regulations and laws to shift the emphasis from technical rules to behavioral standards. The liability rules for social media companies must be revised with the public interest, not corporations, in mind. Wheeler believes that there is currently a window of opportunity created by a high level of community distrust of big tech. This might be true, but it is by no means clear that the distrust translates into an organized impetus for increased regulation, which would mean a period of disruption. Moreover, the tech behemoths have invested billions in political protection. At the moment, there are no Rooseveltian figures on either side of the political spectrum. Wheeler’s ideas are important, and policymakers should read this book carefully. Finding the courage to act on it, however, does not seem likely.

With a firm sense of history and an eye on the future, Wheeler lays out a rock-solid plan for controlling the tech giants.

Pub Date: Oct. 15, 2023

ISBN: 9780815739937

Page Count: 216

Publisher: Brookings Institution Press

Review Posted Online: May 27, 2023

Kirkus Reviews Issue: July 1, 2023

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THINKING, FAST AND SLOW

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...

A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.

The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.

Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.

Pub Date: Nov. 1, 2011

ISBN: 978-0-374-27563-1

Page Count: 512

Publisher: Farrar, Straus and Giroux

Review Posted Online: Sept. 3, 2011

Kirkus Reviews Issue: Sept. 15, 2011

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THE PSYCHOLOGICAL SAFETY PLAYBOOK FOR CHANGEMAKERS

A passionate and accessible guide to humanizing the workplace.

Helbig and Norman present a game plan for making leadership more responsively human.

In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.

A passionate and accessible guide to humanizing the workplace.

Pub Date: May 19, 2026

ISBN: 9798993550503

Page Count: 170

Publisher: Crazy Idea Press

Review Posted Online: April 23, 2026

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