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GLASS JAW

A MANIFESTO FOR DEFENDING FRAGILE REPUTATIONS IN AN AGE OF INSTANT SCANDAL

Awards & Accolades

Our Verdict

  • Our Verdict
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The author's 30-plus years in crisis management give this audiobook momentum and the unmistakable ring of truth. Narrator Kevin Stillwell magnifies listening satisfaction with an appealing everyman voice and sensitivity to the book's drama and nuance. With believable vocal emotions, he modulates his tone without calling attention to his skill in doing so. The stories of people and organizations who have lost their way are part of the book's voyeuristic appeal. It's enlightening to hear the author's takedown of myths and clichés about managing negative information. Preferring prevention to damage control, he says today's instant and anonymous communication makes the weak strong and the strong powerless once bad news becomes common knowledge. This is an audio everyone in public life should hear.

Pub Date: Oct. 7, 2014

Duration: 9 hrs

DD ISBN: 9781478983033

Publisher: Hachette Audio

Review Posted Online: Jan. 22, 2026

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    VICTORY SECRETS OF ATTILA THE HUN

    The readers can't compensate for the unbearably pompous prose style of this extended parable about corporate politics and strategy.

    Pub Date: N/A

    Duration: 3 hrs

    Publisher: Random House Audio

    Review Posted Online: Jan. 22, 2026

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      SELLING OPPORTUNITY

      THE STORY OF MARY KAY

      Henslee’s warm, unhurried narration makes listeners feel like the next success story could be theirs.

      Barbara Henslee narrates with an intimate, upbeat delivery and a sunny Southern warmth that feels like being personally recruited to the Mary Kay empire. Her voice suits the material perfectly, drawing listeners into a bygone era when women built empires through gatherings around kitchen tables and on front porches, long before they could open their own bank accounts. Henslee never oversells, just gently persuades, mirroring the company’s own quiet pitch to millions of women that economic independence and personal transformation were within reach. The balanced treatment of the realities of multilevel marketing, alongside the truly inspirational story of founder Mary Kay Ash, make this a compelling listen for anyone curious about the often mocked world of direct sales.

      Henslee’s warm, unhurried narration makes listeners feel like the next success story could be theirs.

      Pub Date: April 28, 2026

      Duration: 14 hrs, 24 mins

      DD ISBN: 9798217281879

      Publisher: Penguin Audio

      Review Posted Online: June 9, 2026

      Kirkus Reviews Issue: tomorrow

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