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BRUTAL BOSSES

AND THEIR PREY

An awesomely aggrieved tract on the perceived problem of gratuitously swinish superiors, which reveals far more about its author (A Knight in Shining Armor, 1991, etc.) than about the amorphous wrongs he purports to address. Offering only anecdotal evidence drawn largely from the work of other scholars and the business press, Hornstein (Psychology/Teachers College, Columbia Univ.) reaches the seemingly obvious conclusion that bosses who mistreat subordinates are a menace both to their victims and to a socioeconomic order whose vigor depends on productivity. In a format featuring checklists like the ``Eight Daily Sins'' (including coercion, cruelty, deceit), he attempts to put errant executives in a variety of pigeonholes, e.g., blamers, dehumanizers, manipulators, and rationalizers. With but passing acknowledgment of the fact that the workplace has become a more demanding venue as corporate America faces up to global competition, the author examines the many ways in which employees may be oppressed (or imagine themselves to be). Cases in point range from public scoldings through do-better lectures dispatched via E-mail, intimidation, electronic surveillance, and sexual harassment. Reviewed as well are the possible consequences of abuse: on-the-job violence, sub-par performance, and error-inducing anxiety. Toward the close of his whiny screed, Hornstein discloses that at age 14 he worked as a delivery boy for a shopkeeper who persisted in referring to him as ``dreck'' (Yiddish for trash). Earlier, the author recalled that his mother-in-law had been persecuted, probably on religious grounds, by a large communications company during the 1930s. In this personally pained context, he closes by offering innocuous tips for dealing with insufferable superiors and encouraging community sanctions to discourage, even outlaw, barbarous behavior within organizations. An us-against-them exercise in pop anti-authoritarian sociology that, for all its lack of analytic depth and other deficiencies, could strike responsive chords among latter-day malcontents.

Pub Date: March 5, 1996

ISBN: 1-57322-020-5

Page Count: 192

Publisher: Riverhead

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Jan. 1, 1996

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THE LAWS OF HUMAN NATURE

The Stoics did much better with the much shorter Enchiridion.

A follow-on to the author’s garbled but popular 48 Laws of Power, promising that readers will learn how to win friends and influence people, to say nothing of outfoxing all those “toxic types” out in the world.

Greene (Mastery, 2012, etc.) begins with a big sell, averring that his book “is designed to immerse you in all aspects of human behavior and illuminate its root causes.” To gauge by this fat compendium, human behavior is mostly rotten, a presumption that fits with the author’s neo-Machiavellian program of self-validation and eventual strategic supremacy. The author works to formula: First, state a “law,” such as “confront your dark side” or “know your limits,” the latter of which seems pale compared to the Delphic oracle’s “nothing in excess.” Next, elaborate on that law with what might seem to be as plain as day: “Losing contact with reality, we make irrational decisions. That is why our success often does not last.” One imagines there might be other reasons for the evanescence of glory, but there you go. Finally, spin out a long tutelary yarn, seemingly the longer the better, to shore up the truism—in this case, the cometary rise and fall of one-time Disney CEO Michael Eisner, with the warning, “his fate could easily be yours, albeit most likely on a smaller scale,” which ranks right up there with the fortuneteller’s “I sense that someone you know has died" in orders of probability. It’s enough to inspire a new law: Beware of those who spend too much time telling you what you already know, even when it’s dressed up in fresh-sounding terms. “Continually mix the visceral with the analytic” is the language of a consultant’s report, more important-sounding than “go with your gut but use your head, too.”

The Stoics did much better with the much shorter Enchiridion.

Pub Date: Oct. 23, 2018

ISBN: 978-0-525-42814-5

Page Count: 580

Publisher: Viking

Review Posted Online: July 30, 2018

Kirkus Reviews Issue: Aug. 15, 2018

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MASTERY

Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should...

Greene (The 33 Strategies of War, 2007, etc.) believes that genius can be learned if we pay attention and reject social conformity.

The author suggests that our emergence as a species with stereoscopic, frontal vision and sophisticated hand-eye coordination gave us an advantage over earlier humans and primates because it allowed us to contemplate a situation and ponder alternatives for action. This, along with the advantages conferred by mirror neurons, which allow us to intuit what others may be thinking, contributed to our ability to learn, pass on inventions to future generations and improve our problem-solving ability. Throughout most of human history, we were hunter-gatherers, and our brains are engineered accordingly. The author has a jaundiced view of our modern technological society, which, he writes, encourages quick, rash judgments. We fail to spend the time needed to develop thorough mastery of a subject. Greene writes that every human is “born unique,” with specific potential that we can develop if we listen to our inner voice. He offers many interesting but tendentious examples to illustrate his theory, including Einstein, Darwin, Mozart and Temple Grandin. In the case of Darwin, Greene ignores the formative intellectual influences that shaped his thought, including the discovery of geological evolution with which he was familiar before his famous voyage. The author uses Grandin's struggle to overcome autistic social handicaps as a model for the necessity for everyone to create a deceptive social mask.

Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should beware of the author's quirky, sometimes misleading brush-stroke characterizations.

Pub Date: Nov. 13, 2012

ISBN: 978-0-670-02496-4

Page Count: 320

Publisher: Viking

Review Posted Online: Sept. 12, 2012

Kirkus Reviews Issue: Oct. 1, 2012

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