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RIDE THE WAVE

HOW TO EMBRACE CHANGE AND CREATE A POWERFUL NEW RELATIONSHIP WITH RISK

This rare and engaging business manual should appeal equally to the manager’s inner surfer and the surfer’s inner manager.

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A debut book applies the principles of surfing to the business world of the 21st century.

Wessinger’s volume intriguingly combines a memoir and a professional manifesto. He spends a good deal of the book’s early pages recounting his own experiences feeling dead-ended in the business universe and learning about the world of surfing off the coast of Malibu, California. With spirit and easy readability, the work details his formative experiences in sales and marketing and the rigors he endured (“I have firsthand experience with everything written in this book and have the mental and physical scars to prove it”). He alternates those stories with his account of overcoming his doubts and fears in order to learn surfing’s intricacies, which were at first intimidating and required new ways of problem-solving. The inspiration here is to marry the two worlds—to import into the realm of sales and marketing some of the basic tenets of surfing. “Surfers know how to leverage progression on wave after wave, and they can quickly move through a series of tricks and challenges to improve their surfing,” he explains. “The surfers that have mastered the process of building skills through progression will not stop and bask in their accomplishments.” In this view, companies that rely blindly on old patterns rather than continuously shifting their approaches to fit new situations are just asking to be swamped by the next big wave. Rather, the author maintains, companies should use risk, harnessing it to prod their thinking in new and necessary directions. Wessinger’s writing is clear and inviting, enlivened both by his frank honesty about himself and his hard-won understanding of business dealings. One core concept of his unconventional book is the idea of progression: the atmosphere of constant change that is the new normal of the business world. Some of his comments about this concept are basic enough almost to be truisms —the fact that successful companies survive by being responsive to their customers isn’t exactly a new discovery—but the author’s insights into the modern-day dynamics of that relationship are unfailingly captivating. “As customers become savvier about how they find information and make decisions about products or services,” he writes, “organizations will need to change to meet the customers’ new level of expertise.” That new reality in which customers are no longer dependent on sales or marketing to inform them about products and services—they can make assessments on their own—is neatly presented to mirror the case-by-case unpredictability of each wave a surfer rides. Wessinger’s blending of these two seemingly disparate worlds, a gimmick that could easily come across as strained and artificial, here feels smooth and valid, mainly because of the author’s plainspoken conviction.

This rare and engaging business manual should appeal equally to the manager’s inner surfer and the surfer’s inner manager.

Pub Date: June 1, 2017

ISBN: 978-1-63489-064-9

Page Count: 280

Publisher: Wise Creative Publishing Inc.

Review Posted Online: Jan. 2, 2018

Kirkus Reviews Issue: Feb. 1, 2018

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REIMAGINING CAPITALISM IN A WORLD ON FIRE

A readable, persuasive argument that our ways of doing business will have to change if we are to prosper—or even survive.

A well-constructed critique of an economic system that, by the author’s account, is a driver of the world’s destruction.

Harvard Business School professor Henderson vigorously questions the bromide that “management’s only duty is to maximize shareholder value,” a notion advanced by Milton Friedman and accepted uncritically in business schools ever since. By that logic, writes the author, there is no reason why corporations should not fish out the oceans, raise drug prices, militate against public education (since it costs tax money), and otherwise behave ruinously and anti-socially. Many do, even though an alternative theory of business organization argues that corporations and society should enjoy a symbiotic relationship of mutual benefit, which includes corporate investment in what economists call public goods. Given that the history of humankind is “the story of our increasing ability to cooperate at larger and larger scales,” one would hope that in the face of environmental degradation and other threats, we might adopt the symbiotic model rather than the winner-take-all one. Problems abound, of course, including that of the “free rider,” the corporation that takes the benefits from collaborative agreements but does none of the work. Henderson examines case studies such as a large food company that emphasized environmentally responsible production and in turn built “purpose-led, sustainable living brands” and otherwise led the way in increasing shareholder value by reducing risk while building demand. The author argues that the “short-termism” that dominates corporate thinking needs to be adjusted to a longer view even though the larger problem might be better characterized as “failure of information.” Henderson closes with a set of prescriptions for bringing a more equitable economics to the personal level, one that, among other things, asks us to step outside routine—eat less meat, drive less—and become active in forcing corporations (and politicians) to be better citizens.

A readable, persuasive argument that our ways of doing business will have to change if we are to prosper—or even survive.

Pub Date: May 1, 2020

ISBN: 978-1-5417-3015-1

Page Count: 336

Publisher: PublicAffairs

Review Posted Online: Feb. 16, 2020

Kirkus Reviews Issue: March 15, 2020

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THE ROAD TO CHARACTER

The author’s sincere sermon—at times analytical, at times hortatory—remains a hopeful one.

New York Times columnist Brooks (The Social Animal: The Hidden Sources of Love, Character and Achievement, 2011, etc.) returns with another volume that walks the thin line between self-help and cultural criticism.

Sandwiched between his introduction and conclusion are eight chapters that profile exemplars (Samuel Johnson and Michel de Montaigne are textual roommates) whose lives can, in Brooks’ view, show us the light. Given the author’s conservative bent in his column, readers may be surprised to discover that his cast includes some notable leftists, including Frances Perkins, Dorothy Day, and A. Philip Randolph. (Also included are Gens. Eisenhower and Marshall, Augustine, and George Eliot.) Throughout the book, Brooks’ pattern is fairly consistent: he sketches each individual’s life, highlighting struggles won and weaknesses overcome (or not), and extracts lessons for the rest of us. In general, he celebrates hard work, humility, self-effacement, and devotion to a true vocation. Early in his text, he adapts the “Adam I and Adam II” construction from the work of Rabbi Joseph Soloveitchik, Adam I being the more external, career-driven human, Adam II the one who “wants to have a serene inner character.” At times, this veers near the Devil Bugs Bunny and Angel Bugs that sit on the cartoon character’s shoulders at critical moments. Brooks liberally seasons the narrative with many allusions to history, philosophy, and literature. Viktor Frankl, Edgar Allan Poe, Paul Tillich, William and Henry James, Matthew Arnold, Virginia Woolf—these are but a few who pop up. Although Brooks goes after the selfie generation, he does so in a fairly nuanced way, noting that it was really the World War II Greatest Generation who started the ball rolling. He is careful to emphasize that no one—even those he profiles—is anywhere near flawless.

The author’s sincere sermon—at times analytical, at times hortatory—remains a hopeful one.

Pub Date: April 21, 2015

ISBN: 978-0-8129-9325-7

Page Count: 320

Publisher: Random House

Review Posted Online: Feb. 15, 2015

Kirkus Reviews Issue: March 1, 2015

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