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THE PSYCHOLOGY OF SILICON VALLEY

ETHICAL THREATS AND EMOTIONAL UNINTELLIGENCE IN THE TECH INDUSTRY

Scholarship, timeliness, and an informed psychological perspective set this book apart from other Silicon Valley critiques.

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A well-researched evaluation of how the tech industry represents itself as a panacea for all the world’s problems.

In the mid-1960s, William Cannon and Dallis Perry, two psychologists, decided the “two key profile characteristics” of computer programmers were “an interest in solving puzzles and a dislike of or disinterest in people.” And so, a stereotype was born. Cook, who holds a doctorate in clinical, educational, and health psychology from University College London, traces Silicon Valley’s current dysfunctions to its early valorization of logic over social awareness and of analytical skill over emotional intelligence. A fundamental lack of empathy in the tech sector, Cook argues, has allowed Silicon Valley’s most influential players to hoard consumer data and repurpose it as fuel for their hypercapitalist profit machines. Various social problems, she says, can be linked to this economic arrangement, including job displacement, a loneliness epidemic, diminishing privacy rights, housing shortages in the San Francisco area, political polarization, and the controversial Brexit campaign in the United Kingdom. This unique psychology-based approach to the digital economy is a valuable, scholarly achievement. Many other authors have made these same connections over the past few years, but Cook offers a meticulously well-sourced compilation of these critiques. Big tech has held tightly to a prosocial self-conception—so much so, Cook notes, that Facebook’s “move fast and break things” motto takes on a new interpretation: “Moving fast and breaking things in the name of growth has been accomplished to startling effect; unfortunately, what has been broken are communities, trust, and informed discussion, along with the evolution of a new brand of tribalism, which spreads more easily and is more difficult to immobilize.” Ultimately, the author calls for increased regulation, systemic changes, and “values reformation.”

Scholarship, timeliness, and an informed psychological perspective set this book apart from other Silicon Valley critiques.

Pub Date: Oct. 4, 2019

ISBN: 978-3-03-027363-7

Page Count: 324

Publisher: Palgrave Macmillan

Review Posted Online: Dec. 17, 2019

Kirkus Reviews Issue: Feb. 15, 2020

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MASTERY

Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should...

Greene (The 33 Strategies of War, 2007, etc.) believes that genius can be learned if we pay attention and reject social conformity.

The author suggests that our emergence as a species with stereoscopic, frontal vision and sophisticated hand-eye coordination gave us an advantage over earlier humans and primates because it allowed us to contemplate a situation and ponder alternatives for action. This, along with the advantages conferred by mirror neurons, which allow us to intuit what others may be thinking, contributed to our ability to learn, pass on inventions to future generations and improve our problem-solving ability. Throughout most of human history, we were hunter-gatherers, and our brains are engineered accordingly. The author has a jaundiced view of our modern technological society, which, he writes, encourages quick, rash judgments. We fail to spend the time needed to develop thorough mastery of a subject. Greene writes that every human is “born unique,” with specific potential that we can develop if we listen to our inner voice. He offers many interesting but tendentious examples to illustrate his theory, including Einstein, Darwin, Mozart and Temple Grandin. In the case of Darwin, Greene ignores the formative intellectual influences that shaped his thought, including the discovery of geological evolution with which he was familiar before his famous voyage. The author uses Grandin's struggle to overcome autistic social handicaps as a model for the necessity for everyone to create a deceptive social mask.

Readers unfamiliar with the anecdotal material Greene presents may find interesting avenues to pursue, but they should beware of the author's quirky, sometimes misleading brush-stroke characterizations.

Pub Date: Nov. 13, 2012

ISBN: 978-0-670-02496-4

Page Count: 320

Publisher: Viking

Review Posted Online: Sept. 12, 2012

Kirkus Reviews Issue: Oct. 1, 2012

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THE LAWS OF HUMAN NATURE

The Stoics did much better with the much shorter Enchiridion.

A follow-on to the author’s garbled but popular 48 Laws of Power, promising that readers will learn how to win friends and influence people, to say nothing of outfoxing all those “toxic types” out in the world.

Greene (Mastery, 2012, etc.) begins with a big sell, averring that his book “is designed to immerse you in all aspects of human behavior and illuminate its root causes.” To gauge by this fat compendium, human behavior is mostly rotten, a presumption that fits with the author’s neo-Machiavellian program of self-validation and eventual strategic supremacy. The author works to formula: First, state a “law,” such as “confront your dark side” or “know your limits,” the latter of which seems pale compared to the Delphic oracle’s “nothing in excess.” Next, elaborate on that law with what might seem to be as plain as day: “Losing contact with reality, we make irrational decisions. That is why our success often does not last.” One imagines there might be other reasons for the evanescence of glory, but there you go. Finally, spin out a long tutelary yarn, seemingly the longer the better, to shore up the truism—in this case, the cometary rise and fall of one-time Disney CEO Michael Eisner, with the warning, “his fate could easily be yours, albeit most likely on a smaller scale,” which ranks right up there with the fortuneteller’s “I sense that someone you know has died" in orders of probability. It’s enough to inspire a new law: Beware of those who spend too much time telling you what you already know, even when it’s dressed up in fresh-sounding terms. “Continually mix the visceral with the analytic” is the language of a consultant’s report, more important-sounding than “go with your gut but use your head, too.”

The Stoics did much better with the much shorter Enchiridion.

Pub Date: Oct. 23, 2018

ISBN: 978-0-525-42814-5

Page Count: 580

Publisher: Viking

Review Posted Online: July 30, 2018

Kirkus Reviews Issue: Aug. 15, 2018

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