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GOOD WORK DONE BETTER

IMPROVING THE IMPACT OF COMMUNITY-BASED NON-PROFITS

Eloquent tough love for nonprofit leaders.

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A Canadian executive delivers a clarion call for community-based nonprofit organizations to up their games.

The mission of community-based nonprofit organizations is often to serve the most vulnerable groups of people in a local or regional area. Watts, the executive director of a Montreal-based CBNP, acknowledges that these organizations pursue a noble cause but “may be metaphorically stuck in the mud.” This provocative premise is explored in a sensible, forthright way in a debut book clearly intended for CBNP CEOs and board members. The volume begins with a discussion of why and how the good work CBNPs do can be made better. Next, the author debunks four myths about the typical recipients of care and support provided by CBNPs. For example: “Emergency shelters are an entirely reasonable response to the challenge of homelessness. Reality: Emergency shelters are just a patch and can contribute to the creation of a lifestyle of homelessness.” Here, Watts demonstrates a keen awareness of the complexities of serving a socially disadvantaged constituency. Following the myths is an insightful, high-level discussion of “misunderstandings” about CBNPs and “indicators” that suggest whether or not an organization “is likely to deliver a return on investment.” A chapter on leadership helpfully identifies four styles of leadership typical in CBNPs. A subsequent chapter, perhaps one of the most valuable, thoroughly examines the responsibilities and typical deficiencies of CBNP boards. The chapter includes an authoritative overview of governance, the strengths and weaknesses of various board types, and a highly instructional discourse that covers five symptoms of board “dysfunctionality.” The volume’s final two chapters concentrate on forward-looking content. One chapter challenges CBNPs to become “the disruptors rather than the disrupted.” The second provides a kind of road map to reinvention by outlining four specific opportunities CBNPs can pursue to go beyond traditional thinking. As Watts suggests in his afterword, “rather than trying to do more of what they have been doing,” CBNPs “must aim to achieve better outcomes for the people they serve.” Recognizing good stewardship but with an eye toward continuous improvement, the author articulately challenges his CBNP compatriots to strive for excellence.

Eloquent tough love for nonprofit leaders. (appendices)

Pub Date: N/A

ISBN: N/A

Page Count: 97

Publisher: FriesenPress

Review Posted Online: June 2, 2020

Kirkus Reviews Issue: July 15, 2020

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  • New York Times Bestseller

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POVERTY, BY AMERICA

A clearly delineated guide to finally eradicate poverty in America.

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  • New York Times Bestseller

A thoughtful program for eradicating poverty from the Pulitzer Prize–winning author of Evicted.

“America’s poverty is not for lack of resources,” writes Desmond. “We lack something else.” That something else is compassion, in part, but it’s also the lack of a social system that insists that everyone pull their weight—and that includes the corporations and wealthy individuals who, the IRS estimates, get away without paying upward of $1 trillion per year. Desmond, who grew up in modest circumstances and suffered poverty in young adulthood, points to the deleterious effects of being poor—among countless others, the precarity of health care and housing (with no meaningful controls on rent), lack of transportation, the constant threat of losing one’s job due to illness, and the need to care for dependent children. It does not help, Desmond adds, that so few working people are represented by unions or that Black Americans, even those who have followed the “three rules” (graduate from high school, get a full-time job, wait until marriage to have children), are far likelier to be poor than their White compatriots. Furthermore, so many full-time jobs are being recast as contracted, fire-at-will gigs, “not a break from the norm as much as an extension of it, a continuation of corporations finding new ways to limit their obligations to workers.” By Desmond’s reckoning, besides amending these conditions, it would not take a miracle to eliminate poverty: about $177 billion, which would help end hunger and homelessness and “make immense headway in driving down the many agonizing correlates of poverty, like violence, sickness, and despair.” These are matters requiring systemic reform, which will in turn require Americans to elect officials who will enact that reform. And all of us, the author urges, must become “poverty abolitionists…refusing to live as unwitting enemies of the poor.” Fortune 500 CEOs won’t like Desmond’s message for rewriting the social contract—which is precisely the point.

A clearly delineated guide to finally eradicate poverty in America.

Pub Date: March 21, 2023

ISBN: 9780593239919

Page Count: 288

Publisher: Crown

Review Posted Online: Nov. 30, 2022

Kirkus Reviews Issue: Jan. 1, 2023

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THE CULTURE MAP

BREAKING THROUGH THE INVISIBLE BOUNDARIES OF GLOBAL BUSINESS

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

A helpful guide to working effectively with people from other cultures.

“The sad truth is that the vast majority of managers who conduct business internationally have little understanding about how culture is impacting their work,” writes Meyer, a professor at INSEAD, an international business school. Yet they face a wider array of work styles than ever before in dealing with clients, suppliers and colleagues from around the world. When is it best to speak or stay quiet? What is the role of the leader in the room? When working with foreign business people, failing to take cultural differences into account can lead to frustration, misunderstanding or worse. Based on research and her experiences teaching cross-cultural behaviors to executive students, the author examines a handful of key areas. Among others, they include communicating (Anglo-Saxons are explicit; Asians communicate implicitly, requiring listeners to read between the lines), developing a sense of trust (Brazilians do it over long lunches), and decision-making (Germans rely on consensus, Americans on one decider). In each area, the author provides a “culture map scale” that positions behaviors in more than 20 countries along a continuum, allowing readers to anticipate the preferences of individuals from a particular country: Do they like direct or indirect negative feedback? Are they rigid or flexible regarding deadlines? Do they favor verbal or written commitments? And so on. Meyer discusses managers who have faced perplexing situations, such as knowledgeable team members who fail to speak up in meetings or Indians who offer a puzzling half-shake, half-nod of the head. Cultural differences—not personality quirks—are the motivating factors behind many behavioral styles. Depending on our cultures, we understand the world in a particular way, find certain arguments persuasive or lacking merit, and consider some ways of making decisions or measuring time natural and others quite strange.

These are not hard and fast rules, but Meyer delivers important reading for those engaged in international business.

Pub Date: May 27, 2014

ISBN: 978-1-61039-250-1

Page Count: 288

Publisher: PublicAffairs

Review Posted Online: April 15, 2014

Kirkus Reviews Issue: May 1, 2014

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