A useful addition to the leadership genre.
Readers may assume that the Army has no problem taking risks, but McChrystal, a retired four-star general and commander of U.S. forces in Afghanistan, emphasizes that the opposite is true: “to the very marrow of its bones, the United States military is an intensely risk-averse entity.” Charged with defending the nation, the armed forces cannot fail, so “most military leaders prefer belt and suspenders, and a backup set of each.” Yet, despite full knowledge of a threat, the military has been caught by surprise in disasters from Pearl Harbor to 9/11, and civilian leaders have dithered in confronting crises such as Covid-19 and the aftermath of Hurricane Katrina. McChrystal emphasizes that organizations and individuals fall victim because they focus on the probability of something bad happening (and, if it’s unlikely, paying little attention) instead of what they must do about it. As a solution, the author presents the “Risk Immune System,” a process similar to our body’s defenses against infections. An efficient Risk Immune System detects threats, assesses the risk they represent, and responds. Readers will learn this in the introduction, but these pieces represent only the tip of the iceberg. McChrystal follows with 10 key dimensions essential to his strategy (leadership is “the indispensable factor”) and then a series of solutions to reinforce individual skills and collective collaboration. This is more information about risk than most readers need, but the author lightens the load with a steady stream of stories illustrating disasters (and the occasional success) from history as well as his own experience. A career military officer who rose to the top of his profession, McChrystal has spent a lifetime dealing with risks. While his insights seem directed at fellow officers or business executives, average readers will enjoy the anecdotes (mostly about war and business) and have no quarrel with his advice.
A useful addition to the leadership genre.Pub Date: Oct. 5, 2021
ISBN: 978-0-593-19220-7
Page Count: 368
Publisher: Portfolio
Review Posted Online: July 17, 2021
Kirkus Reviews Issue: Aug. 15, 2021
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our...
A psychologist and Nobel Prize winner summarizes and synthesizes the recent decades of research on intuition and systematic thinking.
The author of several scholarly texts, Kahneman (Emeritus Psychology and Public Affairs/Princeton Univ.) now offers general readers not just the findings of psychological research but also a better understanding of how research questions arise and how scholars systematically frame and answer them. He begins with the distinction between System 1 and System 2 mental operations, the former referring to quick, automatic thought, the latter to more effortful, overt thinking. We rely heavily, writes, on System 1, resorting to the higher-energy System 2 only when we need or want to. Kahneman continually refers to System 2 as “lazy”: We don’t want to think rigorously about something. The author then explores the nuances of our two-system minds, showing how they perform in various situations. Psychological experiments have repeatedly revealed that our intuitions are generally wrong, that our assessments are based on biases and that our System 1 hates doubt and despises ambiguity. Kahneman largely avoids jargon; when he does use some (“heuristics,” for example), he argues that such terms really ought to join our everyday vocabulary. He reviews many fundamental concepts in psychology and statistics (regression to the mean, the narrative fallacy, the optimistic bias), showing how they relate to his overall concerns about how we think and why we make the decisions that we do. Some of the later chapters (dealing with risk-taking and statistics and probabilities) are denser than others (some readers may resent such demands on System 2!), but the passages that deal with the economic and political implications of the research are gripping.
Striking research showing the immense complexity of ordinary thought and revealing the identities of the gatekeepers in our minds.Pub Date: Nov. 1, 2011
ISBN: 978-0-374-27563-1
Page Count: 512
Publisher: Farrar, Straus and Giroux
Review Posted Online: Sept. 3, 2011
Kirkus Reviews Issue: Sept. 15, 2011
BOOK REVIEW
IN THE NEWS
IN THE NEWS
A passionate and accessible guide to humanizing the workplace.
Helbig and Norman present a game plan for making leadership more responsively human.
In this expanded update to The Psychological Safety Playbook: Lead More Powerfully by Being More Human (2023), the authors provide “practical strategies for responding to resistance, sparking change, embodying the change we want to see, and moving forward deliberately,” specifically in a business setting. They suggest ways to encourage what they call “changemakers” through the use of five key “plays” from their playbook: Communicate Courageously, Master the Art of Listening, Manage Your Reactions (“shift from automatic reaction to conscious response to stay better connected to yourself and others”), Embrace Risk and Failure, and Design Inclusive Rituals. The goal is to ensure that organizational cultures promote psychological safety, guided by leaders who “walk the talk” by emphasizing their own humanity at every turn. (“We must be the first to share our own failures with our teams, which will start to make it possible for others to do the same.”) This call for example-setting is sounded throughout the book as Helbig and Norman urge their target audience (leaders and would-be leaders) to go beyond mere instruction and instead embody the qualities they want to see in their subordinates, such as continuous learning, active curiosity, and self-reflection. Each chapter includes a detailed “Recommended Reading” section and text with extensive numbered and bulleted points formatted to make the core concepts more immediately digestible. The authors effectively employ clear and empathetic prose to assure readers that psychological safety is slow to build and quick to break, observing that such safety requires steady attention and delivers outsize payoffs as a result. They refreshingly ground a great deal of the material in psychology and neuroscience, pointing out, for instance, that research has demonstrated that the parasympathetic nervous system responds to honest appreciation, which improves creative thinking. Some wistful readers might consider some of the authors’ suggestions beyond the reach of their own organizations, as when group facilitators are advised to “gently intervene when someone dominates the conversation,” but hope springs eternal.
A passionate and accessible guide to humanizing the workplace.Pub Date: May 19, 2026
ISBN: 9798993550503
Page Count: 170
Publisher: Crazy Idea Press
Review Posted Online: April 23, 2026
Review Program: Kirkus Indie
BOOK REVIEW
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