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THE KINGDOM OF HAPPINESS

INSIDE TONY HSIEH'S ZAPPONIAN UTOPIA

An intriguing business/sociological chronicle with wider implications for modern corporate practices.

An investigation into the social experiments at the corporate headquarters of Zappos that raises some important questions about entrepreneurship, business management methods, and human values.

In 2013, journalist Groth, a freelancer who writes often for global business news publication Quartz, triggered a firestorm of publicity when she reported that the company’s CEO, Tony Hsieh, had decided to completely reorganize the company as a holocracy, which “eliminates job titles and abandons traditional hierarchy. The ultimate goal is self-organization.” Working as a senior editor at Business Insider, the author was on the scene as the adoption and implementation of the holocracy occurred, resulting in a management shakedown, employee discontent, and numerous layoffs. Groth traces the prehistory of a company that, from the beginning, prided itself on a quirky insistence that culture and fun ruled over mere profit. Hsieh adopted holocracy expecting to develop a common language that would unite the different components of his empire. However, it was much rockier than he expected, and Groth explores the shortcomings of the attempt. The culture of Zappos was organized around the slogan, “Delivering Happiness.” Similar concepts have been adopted by countless digital-age tech companies and have resulted in corporations beginning “to take on the task of managing the emotional well-being of [their] employees.” In the case of Zappos, the author identifies a group therapy–like tendency to psychologize, even at the company’s mass meetings. She writes that the practice sharply contrasts with that of some of Silicon Valley’s best investors, who are “investing in someone’s career…over the span of decades.” Consequently, there is “a subtle backlash emerging around the cult of the entrepreneur.” Groth’s investigation led to the conclusion that the Zappos organization has become quite cultlike; whether that was caused by holacracy or Hsieh’s personal foibles remains undetermined.

An intriguing business/sociological chronicle with wider implications for modern corporate practices.

Pub Date: Feb. 21, 2017

ISBN: 978-1-5011-2990-2

Page Count: 320

Publisher: N/A

Review Posted Online: Dec. 7, 2016

Kirkus Reviews Issue: Dec. 15, 2016

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NIGHT

The author's youthfulness helps to assure the inevitable comparison with the Anne Frank diary although over and above the...

Elie Wiesel spent his early years in a small Transylvanian town as one of four children. 

He was the only one of the family to survive what Francois Maurois, in his introduction, calls the "human holocaust" of the persecution of the Jews, which began with the restrictions, the singularization of the yellow star, the enclosure within the ghetto, and went on to the mass deportations to the ovens of Auschwitz and Buchenwald. There are unforgettable and horrifying scenes here in this spare and sombre memoir of this experience of the hanging of a child, of his first farewell with his father who leaves him an inheritance of a knife and a spoon, and of his last goodbye at Buchenwald his father's corpse is already cold let alone the long months of survival under unconscionable conditions. 

The author's youthfulness helps to assure the inevitable comparison with the Anne Frank diary although over and above the sphere of suffering shared, and in this case extended to the death march itself, there is no spiritual or emotional legacy here to offset any reader reluctance.

Pub Date: Jan. 16, 2006

ISBN: 0374500010

Page Count: 120

Publisher: Hill & Wang

Review Posted Online: Oct. 7, 2011

Kirkus Reviews Issue: Jan. 15, 2006

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GENGHIS KHAN AND THE MAKING OF THE MODERN WORLD

A horde-pleaser, well-written and full of surprises.

“The Mongols swept across the globe as conquerors,” writes the appreciative pop anthropologist-historian Weatherford (The History of Money, 1997, etc.), “but also as civilization’s unrivaled cultural carriers.”

No business-secrets fluffery here, though Weatherford does credit Genghis Khan and company for seeking “not merely to conquer the world but to impose a global order based on free trade, a single international law, and a universal alphabet with which to write all the languages of the world.” Not that the world was necessarily appreciative: the Mongols were renowned for, well, intemperance in war and peace, even if Weatherford does go rather lightly on the atrocities-and-butchery front. Instead, he accentuates the positive changes the Mongols, led by a visionary Genghis Khan, brought to the vast territories they conquered, if ever so briefly: the use of carpets, noodles, tea, playing cards, lemons, carrots, fabrics, and even a few words, including the cheer hurray. (Oh, yes, and flame throwers, too.) Why, then, has history remembered Genghis and his comrades so ungenerously? Whereas Geoffrey Chaucer considered him “so excellent a lord in all things,” Genghis is a byword for all that is savage and terrible; the word “Mongol” figures, thanks to the pseudoscientific racism of the 19th century, as the root of “mongoloid,” a condition attributed to genetic throwbacks to seed sown by Mongol invaders during their decades of ravaging Europe. (Bad science, that, but Dr. Down’s son himself argued that imbeciles “derived from an earlier form of the Mongol stock and should be considered more ‘pre-human, rather than human.’ ”) Weatherford’s lively analysis restores the Mongols’ reputation, and it takes some wonderful learned detours—into, for instance, the history of the so-called Secret History of the Mongols, which the Nazis raced to translate in the hope that it would help them conquer Russia, as only the Mongols had succeeded in doing.

A horde-pleaser, well-written and full of surprises.

Pub Date: March 2, 2004

ISBN: 0-609-61062-7

Page Count: 320

Publisher: Crown

Review Posted Online: May 19, 2010

Kirkus Reviews Issue: Dec. 1, 2003

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