A trendy New York hotel provides the setting for a brutal murder.
Canadian Trevor Lambert’s life revolves around his job as director of rooms at the extravagant Universe Hotel, a job he finds especially difficult when grumpy Brenda Rathberger, director of VOID (Victims of Impaired Drivers), arrives in advance of a big meeting. Trevor and Brenda stumble over the body of Willard Godfrey, Trevor's hero and owner of the hotel, apparently a victim of an alcohol-fueled hit and run. Trevor walked home but his fellow executives, the only people with access to the underground garage where the body was found, had all taken their vehicles out despite a night of heavy drinking at the staff Christmas party. Trevor neglects his visiting mother as he strives to keep things together at the Universe, and his fellow directors are all jockeying for the managing directing job even as their personal lives are falling apart. Ex-astronaut Matthew Drummond gets the nod from Godfrey’s daughter Cynthia, a party girl with no interest in the Universe, and Drummond delegates practically every job to Trevor, whose own personal life has been ruthlessly pushed aside by his passion for the hotel. Angry VOID members cause Trevor major problems exacerbated by Brenda’s interview with muckraking journalist Honica Winters. Trevor becomes a reluctant sleuth when all their jobs depend on finding the murderer.
Behind-the-scenes look at hotel management and personal angst overpower the meager mystery.